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Sof Sole has a 30-day money-back guarantee. If you are not satisfied with your product, you can return it within 30-days for a complete refund. We also guarantee our insoles for one year against manufacturer defects. If you are returning a product, please send it with the original receipt to the address below. Please allow 8-10 weeks for processing.

2001 T.W. Alexander Drive
Box 13925
Durham, NC 27709-3925

Phone: 1-800-446-7587
Customer Service is open
Monday-Friday (8am-5pm EST)